To take advantage of the service, please contact Rubi either through your authorized dealer or directly at our head office:


[email protected]

In order to facilitate the processing of your application, be sure to provide the following information:

  • Product description, model number, color / finish, date of purchase, retailer's name or original invoice;
  • A description of the problem and a photo.

Our Service Department will make sure to respond to your request within 48 hours. The first contact will allow a simple and effective evaluation to adequately meet your needs.

For any other information about our products, do not hesitate to contact us or contact an authorized Rubi retailer directly.